Frequently asked questions

Dentigo is software for running a dental clinic: calendar, patient records, X-rays, treatments, and your team in one app. It replaces the wall calendar, the scattered files, and the spreadsheet.

Under a minute. Enter your clinic name, your name, and a password, and we create the clinic and log you in. Your treatment catalog is pre-seeded so you're not starting from a blank page.

No. Create your clinic and start using Dentigo right away, no payment details required.

Yes. Add patients directly in the app, or email us if you have a large list and we'll help you import it.

Yes. Dentigo runs in the browser and is built mobile-first, so reception, dentists, and you can use it on a tablet or phone, handy for photographing an X-ray chairside.

Yes. Free is permanent, not a trial. It includes 50 patients, 2 team members, and 500 MB of storage. We never email you to upgrade unless you hit a limit.

Start on Free today. Self-serve checkout is launching soon. You'll upgrade in one click from inside the app, and we'll let you know the moment it's ready.

Free runs a small practice end-to-end. Paid plans lift the patient, team, and storage limits and add SMS reminders. The pricing page has the full comparison.

You keep everything you already have. Adding more patients, team members, or files is blocked until you upgrade, but your existing data stays intact.

No setup fee and no contract. Free stays free, and paid plans will be month-to-month. Cancel any time.

Yes. Every doctor, chair, and walk-in lives on one calendar with color-coded statuses, so there's no more 'whose calendar is right?' and no double-booked chairs.

Yes. Upload X-rays, photos, consents, and documents from any device, attached to the patient and opened in one click. Stored securely on EU infrastructure.

Yes, via customizable SMS rules: reminders before the visit, follow-ups after, birthday greetings, and recall nudges. SMS is available on the Premium plan.

Yes. Your treatment catalog and appointment types are clinic-owned and in your language: add, rename, reorder, and archive your own entries.

Yes. Appointments move through scheduled → confirmed → in chair → completed / no-show, and no-shows are tracked so you know who to follow up with.

On EU-based infrastructure. Your clinic's data never leaves the EU.

Yes. Dentigo is multi-tenant with strict row-level scoping, so no other clinic can see your data.

Yes. Data is EU-hosted and isolated per clinic, patients can opt out of SMS, and records are purged on a retention schedule. See our Privacy page for details.

Activity and records follow a seven-year retention schedule (Serbian dental-record law + GDPR storage limitation), after which they're purged automatically.

Owners/administrators, dentists, and reception/staff. Each role sees what it needs: reception only sees the doctors they support, and owners see everything.

Remove their access in one click. Their work history stays; it belongs to the clinic, not the person.

Yes. A full audit trail with field-level diffs showing who changed what and when, kept for seven years.

English and Serbian. Each team member picks their own language, independent of the rest.